Great article, a must read!.. I would refer to another well written article on empathy gap on new york magazine (http://nymag.com/news/features/money-brain-2012-7/ ) that highlight similar problems in other cities like new york and maybe intrinsically biologically built into all of us.. without any visible solution...
this might be the best "application" if someone can create an "app" to fix this empathy problem!?? of course fixing the financial/capital market (& its incentive/bonus/greed culture) would be even better...
Anyone!??
BR
@GarethWong
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