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Monday, 27 February 2012

How 2 get better service!? must read.. ;) .. How Waiters Read Your Table - WSJ.com

How Waiters Read Your Table - WSJ.com:

So, how best to work it..

Be Moody, and to be seen as the ring leader.. !? ;-)


"The Signals You May Be Sending
If a waiter reads the needs of your table correctly, you're likely to end up with a good experience. Inadvertently giving off the wrong signals can doom a table to service that's too rushed, too slow or just off kilter. Here, how to work the system.

If you act moody... You may get better service. Several waiters said they are more careful to get every detail right when they believe a table is already in a bad mood (a couple fighting or a tense business meal perhaps).


If you act like the ring leader...
A waiter will try to determine who is in charge at the table through body language, clues in conversation or by who made the reservation, and defer to the wants of that diner.

If there's no obvious leader...
If no take-charge person emerges at the table, the waiter may struggle to figure out whether to be chatty or invisible and whether to make the service quicker or more leisurely.



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